Free to start. Always.
Whether you're keeping in touch with the businesses you use, or running an independent business of your own — Appt In is free to download and free to use. Businesses only pay when they're ready to grow faster.
Community
Free for life
Built so you can keep in touch with the independent businesses you actually use, with your data properly protected. No card details, ever.
What's included on the Community Free plan
Free
£0 for life
You + family
Unlimited connections
Unlimited chat
Unlimited appointments
Unlimited Appt In Calling (fair usage applies)
Pay through Appt In
‘You + family’ means you can add family members and children to your profile and manage their appointments alongside yours. Calling businesses through Appt In is unlimited under fair use — see Our Terms
Pay through Appt In
Paying through Appt In is optional, and you can always pay a business offline with no fee. When you do pay through Appt In, a small surcharge is added on top of what they charge you. The full amount they charge — pound for pound — goes to them. The surcharge keeps Appt In free to run, secures the payment through Stripe, and gives you instant proof of payment.
Transaction value
Fee
Up to £100
5% (£2 minimum)
£100.01 to £500
3.5%
£500.01 and above
2.5%
Bank transfers & Direct Debit
£12 maximum fee
Klarna payments
6%
All payments are processed securely by Stripe. You’ll always see the total — including the surcharge — before you confirm payment. Businesses always receive 100% of the amount they charge you.
How payment fees workPaying through Appt In is optional. Pay a business offline and there's no fee.
When you pay through Appt In, a small surcharge is added on top of what the business charges you. The full amount they charge goes to them, pound for pound. The surcharge keeps Appt In free for you, secures the payment through Stripe and gives you instant proof of payment.
Transaction valueFee
Up to £1005% (£2 minimum)
£100.01 to £5003.5%
£500.01 and above2.5%
Bank transfers and Direct Debit£12 maximum fee
Klarna payments6%
All payments are processed securely by Stripe. You'll always see the total, including the surcharge, before you confirm. Businesses always receive 100% of the amount they charge you.
What's included on the Community Free plan
What you get
Community Free
Cost
£0 for life
Users
You + family
Connections with businesses
Unlimited connection
Chat (1-to-1 and groups)
Unlimited chat
Appointments
Unlimited appointments
Calling businesses through Appt In
Unlimited Appt In call (fair usage applies)
Pay through Appt In
Pay through Appt In
‘You + family’ means you can add family members and children to your profile and manage their appointments alongside yours. Calling businesses through Appt In is unlimited under fair use — see our Terms
How payments work for community members
Paying through Appt In is optional, and you can always pay a business offline with no fee. When you do pay through Appt In, a small surcharge is added on top of what they charge you. The full amount they charge — pound for pound — goes to them. The surcharge keeps Appt In free to run, secures the payment through Stripe, and gives you instant proof of payment.
Transaction value
Fee
Up to £100
5% (£2 minimum)
£100.01 to £500
3.5%
£500.01 and above
2.5%
Bank transfers & Direct Debit — capped at
£12 maximum fee
Klarna payments
6%
All payments are processed securely by Stripe. You’ll always see the total — including the surcharge — before you confirm payment. Businesses always receive 100% of the amount they charge you.
Community
Free for life
Built so you can keep in touch with the independent businesses you actually use, with your data properly protected. No card details, ever.
What's included on the Community Free plan
What you get
Community Free
Users
You + family
Connections with businesses
Unlimited
Chat (1-to-1 and groups)
Unlimited
Appointments
Unlimited
Calling businesses through Appt In
Unlimited (fair usage applies)
Pay through Appt In
2.5% to 6% surcharge, £12 max on bank transfers
Cost
Free for life
‘You + family’ means you can add family members and children to your profile and manage their appointments alongside yours. Calling businesses through Appt In is unlimited under fair use — see our Terms
How payments work for community members
Paying through Appt In is optional, and you can always pay a business offline with no fee. When you do pay through Appt In, a small surcharge is added on top of what they charge you. The full amount they charge — pound for pound — goes to them. The surcharge keeps Appt In free to run, secures the payment through Stripe, and gives you instant proof of payment.
Transaction value
Fee
Up to £100
5% (£2 minimum)
£100.01 to £500
3.5%
£500.01 and above
2.5%
Bank transfers & Direct Debit — capped at
£12 maximum fee
Klarna payments
6%
All payments are processed securely by Stripe. You’ll always see the total — including the surcharge — before you confirm payment. Businesses always receive 100% of the amount they charge you.
Business
Start free, grow when you're ready
Start free, with everything you need to run the basics: messaging, bookings, payment requests, and customer details. Upgrade when you want to get noticed by new customers, bring in your team, or grow.
Three paid plans, no long contracts. Annual plans save 20%. Cancel any time in your App Store or Google Play account.
Included on every plan, even Free
- Unlimited connections
- Unlimited chat
- Unlimited appointments
Paid plans build on this with a team, more storage, voice minutes, a QR badge and top spot in local search.
Included on every plan
Unlimited connections
Unlimited chat
Unlimited appointments
Free
Start here
£0 /mo
Just you
Customer Files: 1GB
500 voice mins
QR badge
Top of search
Grow
Get found first
£4.99 /mo
You + up to 2
Customer Files: 2 GB
1,000 voice mins
QR badge
Top of search
Boost
Built for teams
£9.99 /mo
You + up to 5
Customer Files: 5 GB
4,000 voice mins
QR badge
Top of search
Lead
Best value
£19.99 /mo
You + up to 10
Customer Files: 10 GB
15,000 voice mins
QR badge
Top of search
Free
Start here
£0 /mo
Just you
Customer Files: 1GB
500 voice mins
QR badge
Top of search
Grow
Get found first
£4.99 /mo
You + up to 2
Customer Files: 2 GB
1,000 voice mins
QR badge
Top of search
Boost
Built for teams
£9.99 /mo
You + up to 5
Customer Files: 5 GB
4,000 voice mins
QR badge
Top of search
Lead
Best value
£19.99 /mo
You + up to 10
Customer Files: 10 GB
15,000 voice mins
QR badge
Top of search
Prices shown are what you pay in the App Store or Google Play. Annual plans are paid up front. Cancellation terms apply — see our Terms for details.