Privacy Policy
Privacy Policy - appt in
Who we are
We’re Odatacy, the company behind appt in. We help micro businesses manage their customers through our app. This policy explains how we will handle your personal information when appt in launches.
What information we collect
When you sign up
- Your name and email address
- Phone number
- Business name and address
- Payment details (processed securely by our payment provider)
When you use the app
- Customer details you add (names, contacts, preferences)
- Messages you send through the app
- Booking and appointment information
- Photos you upload
- How you use the app (which features, when you log in)
Automatically collected
- Device information (phone type, operating system)
- Location data (only if you allow it)
- Crash reports to fix bugs
How we use your information
- To provide the appt in service
- To help you manage your customer relationships
- To send booking confirmations and reminders
- To provide customer support
- To improve our app and add new features
- To send important updates about your account
- To provide AI insights (only on paid plans if you choose this)
Legal basis (GDPR)
We process your data because:
- You’ve given us permission
- We need it to provide our service
- We have a legitimate business interest
- We’re required by law
Who we share your information with
We don’t sell your data. We only share it with:
- Cloud storage providers (to keep your data safe)
- Payment processors (to handle subscriptions)
- Analytics services (to improve our app)
- Legal authorities (if required by law)
All our partners follow strict data protection rules.
Your data rights
You can:
- See what data we have about you
- Update or correct your information
- Delete your account and data
- Download your data
- Object to how we use your data
- Ask us to stop processing your data
To exercise these rights, email us at founders@odatacy.com.
Data security
- We use industry-standard security measures
- Regular security audits and updates
- Limited access – only authorised staff can access your data
How long we keep your data
- Active accounts: as long as you use appt in
- Deleted accounts: up to 30 days (for recovery)
- Legal requirements: as required by law
- Analytics data: anonymized after 2 years
International transfers
Your data is stored in secure data centers. If we transfer data outside the UK/EU, we use appropriate safeguards to protect it.
Cookies and tracking
We use essential cookies to make the app work. We don’t use tracking cookies without your permission.
Children's privacy
appt in is for business use only. We don’t knowingly collect information from children under 16.
Changes to this policy
We’ll notify you of important changes through the app or email. Check this page regularly for updates.
Contact us
Questions about your privacy? Email us at founders@odatacy.com.
Last updated: [16 July 2025]